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Sustainability

  • Sustainability
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Sustainability

WHEN IT COMES TO DOING THINGS RIGHT, WE’RE ALL IN.

At Pearl, we don’t just elevate our customer experience, we keep the same level of excellence with our ethical, environmental and staff standards, through and through. “All-in” is our corporate philosophy of ensuring that across the board we operate as a force for good. This entails minimising our global footprint, supporting transparent, responsible growth, positive working conditions and prospects for our staff and within our suppliers.

DESTINATION NET-ZERO

We’re committed to SBTi net-zero goals aimed at reducing emissions in line with the Paris Agreements, leading the way with this pioneering corporate climate change program. Furthermore, we’ve committed to being 25% electric for all our Ground Support equipment by 2025, as well as adopting a circular and low environmental impact approach across all services.

COMMITTED 360º

Positive change is only effective if no stone is left unturned. That’s why our priority is to ensure we apply it throughout all corporate areas, from governance to environment and social. And not only for us, we’re committed to ensuring our top suppliers also undergo our new ESG assessment process, to ensure their responsible compliance to positive values.

“ALL IN” COMMITMENT PLAN

  1. ENVIRONMENTAL GOALS

    Our targets are net-zero emissions by 2045 aligned with the Science Based Targets initiative (SBTi), energy-efficient operations while transitioning to an electric global fleet, prioritizing a circular approach across all services, sustainable solutions throughout operations, and obtention of relevant environmental certifications.

  2. PEOPLE FIRST

    We promote equity, inclusion, and diverse workforces while enhancing family-friendly policies. We put allyship campaigns into practise for minorities and developing skills for sustainable aviation, while focusing on refugee recruitment and implementing a top-notch fair labor program.

  3. STRICT ETHICAL CODE

    We implement a Code of Conduct that safeguards our business with policies upholding ESG commitments, fostering positive change and responsible behaviours, while also adopting sustainable procurement practices, onboarding and monitoring suppliers' ESG efforts. Furthermore, a "SpeakUp" policy is available everywhere for everyone.

  4. SAFETY & WELLBEING

    Our ambition goals are zero accidents, zero aircraft damage, and be the safest, most secure aviation services provider, while advancing safety through tech innovations like advanced vehicle controls. We also implement practical, scenario-based learning for enhanced safety and audit results.

  5. GOVERNANCE

    We maintain transparent reporting and disclosures aligned with best practice, legislation, and regulation. A diverse and balanced leadership team practices effective risk management incorporating climate and wider ESG risks. An ethical tax strategy, robust methodologies, KPIs, and independent sustainability audits and reporting ensure environmental accountability.

  6. COMMUNITY

    We actively contribute to rewilding, nature-based solutions, and United Nations SDG-aligned projects, as well as supporting local charitable initiatives and community volunteering efforts. Additionally, the company participates in disaster relief programs and engages with youth awareness and educational opportunities to foster a sustainable future.

REACHING NET Z 2030, 2033 & 2040

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

Emissions reduction

(scope 1 and 2)

ENVIRONMENTAL INITIATIVES

MAKING SUSTAINABILITY HAPPEN

  2. POLICIES & STANDARDS

    Our new internal environmental policies include adopting sustainable procurement practices for uniforms and assessing supplier emissions, setting targets to reduce our impact, utilizing low-impact cleaning solutions, and engaging with our top 30 suppliers regarding these initiatives. Additionally, we are committed to IATA's IEnvA certification and combating wildlife trafficking.

  3. TRAVEL

    To minimize our environmental impact, we are offering diverse employee commuting options and providing support. For business travel, we prioritize low-emission transportation choices and explore the adoption of Sustainable Aviation Fuel (SAF). We also encourage sustainable practices and enhance reporting on business travel emissions, enabling us to continuously monitor and improve our environmental performance.

  5. WATER & CHEMICALS

    We measure water use in processes such as responsible de-icing and cleaning, especially in water-scarce locations. We also implement water capture and reuse solutions while using low-impact cleaning methods. Physical climate risk assessments are integrated into our operations to ensure resilience against extreme weather events and further reduce our overall environmental impact.

  7. WASTE

    We are aiming to minimize our environmental impact across all our services, with a focus on cargo and ramp operations. Our goals include reducing paper usage by 15% by 2023, collaborating with partners for waste analysis, and lobbying the government for policy improvements. We prioritize using alternatives to wood for cargo wraps and pallets, responsibly recycling IT equipment and uniforms, and eliminating single-use plastics.

  8. SMART BUILDINGS & INFRASTRUCTURE

    We are adopting smart technology and investing in certified sustainable construction for low-energy buildings, incorporating renewable energy sources such as solar power and adhering to the LEED standards. We also collaborate with partners on renewable energy projects and integrate these solutions into our airport infrastructure, further enhancing our commitment to environmental stewardship.

WE ARE HERE TO ASSIST YOU

  1. WHERE IS THE MEET & ASSIST SERVICE AVAILABLE?

    Our Meet & Assist service is available around the world. Tell us where you are flying from and to, and we’ll let you know if the service is available.

  2. HOW DO I BOOK?

    You can book our Meet & Assist service quickly and easily online. Please book at least 48 hours before your flight.

  3. CAN I BOOK MEET & ASSIST FOR OTHER PEOPLE?

    Yes, the service is available for yourself or your guests.

  4. WHAT HAPPENS IF MY FLIGHT IS CANCELLED OR DELAYED?

    If your flight has been canceled or is delayed, please just let us know. You’ll find all of the information you need on your confirmation email.